Frequently asked questions

  • What’s the Difference Between Permanent and Holiday Lighting?

    We provide two kinds of lighting services: permanent and holiday. As the Christmas season approaches, our skilled team installs holiday lights, handling everything from setup to takedown and year-round storage. It's worth mentioning that our team retains ownership of the holiday lights. On the other hand, our permanent lighting service allows you to enjoy illuminating your home throughout the entire year, with the added benefit that you own all the permanent fixtures!

  • Are Your Holiday Lighting Designs Customizable to Fit My Specific Preferences?

    Certainly! We take great pride in designing personalized lighting solutions that match your individual style and tastes. Our team works closely with you to grasp your vision, ensuring that we create a unique display that captures the essence of the season or any special event.

  • Can You Assist Me With the Removal & Storage of Holiday Lighting After the Season?

    Absolutely! Our holiday lighting services encompass installation, takedown, and storage, ensuring a hassle-free experience for our customers.

  • How Energy-Efficient Are My New Lights?

    Our permanent and temporary lighting solutions focus on energy efficiency. By utilizing LED technology, we significantly lower energy usage while delivering bright, vivid light. This environmentally friendly method guarantees an impressive display without sacrificing sustainability.

  • Are My Lights & Services Warrantied?

    Absolutely! At Illuminate Lighting, we have great confidence in our work, but we understand that unexpected issues can arise. That's why we offer a one-year warranty on our labor and a lifetime warranty on our products. Plus, our holiday lighting is covered by a warranty throughout the entire season!

  • Will My Pricing Go Up If I Choose to Hire Glow Pros the Following Year

    Given the ongoing rise in costs, we can't predict our service prices far in advance. That's why we provide a fixed rate for our holiday lighting clients and reassess every five years. After the first year, returning customers benefit from a reduced price. This agreement includes our price guarantee, ensuring that even if costs increase, your original rate stays the same for the next five years, keeping you satisfied with our services and pricing!

  • So, Who Owns the Lights?

    For our holiday lighting service, we retain ownership of all the lights we install. Our professional team arrives as the holiday season approaches to handle installation, take down the lights afterward, and store them safely for next year, ensuring they’re ready to shine brightly again!

  • What area do we service?

    ILLUMINATE LIGHTING offers our services to the

    Des Moines, IA metro and surrounding areas.

  • If you have any other questions, please don't hesitate to reach out and we will answer in a timely manner.